--- title: Heartland School Solutions | Technical Consulting - Payments --- [![Heartland](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/heartland_logo_rgb.png)](https://www.heartlandschoolsolutions.com) ![Heartland](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/aglobalpaymentscompany_identifier_grey.png) - [Back to Main Site](https://www.heartlandschoolsolutions.com/) - [Back to Main Site](https://www.heartlandschoolsolutions.com/) - Products - [Nutrition Technology](https://www.heartlandschoolsolutions.com/en/nutrition-technology) - [Payment Solutions](https://www.heartlandschoolsolutions.com/en/payment-solutions) - Support - [Support Central](https://info.heartlandschoolsolutions.com/support-central) - [Technical Consulting](https://info.heartlandschoolsolutions.com/consulting) - Events - [Training Events](https://www.heartlandschoolsolutions.com/en/training-events) - [Shows and Conferences](https://www.heartlandschoolsolutions.com/en/shows-and-conferences) - [Connect 2026](https://info.heartlandschoolsolutions.com/connect) - About - [Our Story](https://www.heartlandschoolsolutions.com/en/about/our-story) - [Partnerships](https://info.heartlandschoolsolutions.com/integrations) - [Careers](https://www.heartlandschoolsolutions.com/en/about/careers) - Resources - [Webinars](https://info.heartlandschoolsolutions.com/webinars-nutrition) - [Guides & Templates](https://info.heartlandschoolsolutions.com/resources/guides-templates) - [Blog](https://blog.heartlandschoolsolutions.com) # TECHNICAL CONSULTING Expertise to move your program forward [NUTRITION](https://info.heartlandschoolsolutions.com/consulting?hsLang=en) PAYMENTS Unlock your team’s full potential Get hands-on MySchoolBucks expertise to help reach your operational goals and a higher-level of ongoing support with a Technical Account Manager (TAM) from Heartland. [Get free consultation](https://info.heartlandschoolsolutions.com/consulting-payments#getstarted) Supporting you at every turn Achieve your goals We’ll work one-on-one with you to understand your goals and ensure MySchoolBucks is set up to support them. Expand your skills Learn about valuable features, reporting options, and best practices to get the most from MySchoolBucks. Get answers Prioritized access to our support team mean quick answers are always within reach. Maximize your ROI Expand your feature usage, gather valuable insights, and get strategic guidance to drive results. ![msb-tk-pj-quote-icon-q3-2023](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/MSB%20Tickets%20Pickle%20Juice/msb-tk-pj-quote-icon-q3-2023.svg) Beth is absolutely wonderful! We love working with Beth and truly appreciate all her super support! Thank you Beth! Office of the Comptroller Fairfax County Public Schools, VA Pricing & Plans ## Platinum 4 hours of dedicated service per week and a monthly operational review of your program   ## $16,500/year ## Gold 3 hours of dedicated service per week and a quarterly operational review of your program   ## $14,000/year ## Silver 2 hours of dedicated service per week and an semi-annual operational review of your program   ## $10,000/year ## Bronze 1 hours of dedicated service per week and an annual operational review of your program   ## $5,000/year FOR MYSCHOOLBUCKS ADMINS --- ## Do more with MySchoolBucks Access training videos, learn best practices, and more with MySchoolBucks Resource Central. [View resource central](https://info.heartlandschoolsolutions.com/msb-resource-central?hsLang=en) ![support-central-do-more-msb](https://info.heartlandschoolsolutions.com/hs-fs/hubfs/LP_Images/Support%20Central/support-central-do-more-msb.jpeg?width=654&name=support-central-do-more-msb.jpeg) ![support-central-get-word-out](https://info.heartlandschoolsolutions.com/hs-fs/hubfs/LP_Images/Support%20Central/support-central-get-word-out.jpeg?width=603&name=support-central-get-word-out.jpeg) FREE COMMUNICATION TOOLS --- ## Get the word out to parents Make parents aware of all the services you have to offer including MySchoolBucks, MySchoolApps, MealViewer and Meal Orders. Browse digital tools FOR NEW USERS --- ## Get started with your new Heartland products New to the Heartland family? Learn how to quickly get up and running with these powerful tools. View new user guides ![support-central-get-started](https://info.heartlandschoolsolutions.com/hs-fs/hubfs/LP_Images/Support%20Central/support-central-get-started.jpeg?width=518&name=support-central-get-started.jpeg) Compare Plans | ADDITIONAL SERVICES | Platinum | Gold | Silver | Bronze | | --- | --- | --- | --- | --- | | Incident/case response time | 1 hour | 4 hours | 12 hours | Same Day | | Operational reviews with your leadership | Monthly | Quarterly | Semi-Annual | Annual | | Participate in product roundtable discussions with your team | Quarterly | Semi-Annual | Annual | — | | Monitor support activity, case/incidents, and escalations | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | | Access to your TAMs calendar to schedule meetings | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | | Establishes relationships with client leadership | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | | Overview of Release Notes/New Features of Software | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | | Reviews your product usage to suggest opportunities for improvement | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | | Priority access to support teams to ensure timely response to issues | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | | Two (2x) free annual Connect conference passes ($1,700 value) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | | Annual onsite visit | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | | Free remote training of new hires/staff - 2 days per instance ($4,000 value) | Semi-Annual | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-gray-x.svg) | | Custom export / integration with student & financial systems | ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-green-checkmark.svg) |   |   |   | Start your free 30-day technical consultation See what it’s like to work with a Technical Account Manager first-hand before you purchase a plan. Here’s what you can expect: ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-step1.svg) Kickoff call (30 min) with you and a Technical Account Manager to learn about your operation. ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-step2.svg) Discovery call (1 Hour) to have in-depth conversation about your challenges and goals with key stakeholders. ![](https://info.heartlandschoolsolutions.com/hubfs/LP_Images/TAM%20Consulting/tam-step3.svg) Next steps call (1 Hour) to outline how we plan to address those challenges and goals with your selected plan. Fill out the form below and we’ll be in touch with you as soon as possible. [![Heartland](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/logo.png)](https://www.heartlandschoolsolutions.com) ### Nutrition Technology - [Point of Sale](https://www.heartlandschoolsolutions.com/en/nutrition-technology/point-of-sale) - [Free and Reduced](https://www.heartlandschoolsolutions.com/en/nutrition-technology/free-and-reduced) - [Online Applications](https://www.heartlandschoolsolutions.com/en/nutrition-technology/online-applications) - [Menu Planning](https://www.heartlandschoolsolutions.com/en/nutrition-technology/menu-planning) - [Meal Orders](https://www.heartlandschoolsolutions.com/en/nutrition-technology/meal-orders) - [Ordering Inventory](https://www.heartlandschoolsolutions.com/en/nutrition-technology/ordering-inventory) - [Digital Menus](https://www.heartlandschoolsolutions.com/en/nutrition-technology/mealviewer) ### Payment Solutions - [School Store](https://www.heartlandschoolsolutions.com/en/payment-solutions/school-store) - [Student Invoicing](https://www.heartlandschoolsolutions.com/en/payment-solutions/student-invoicing) - [School Program Management](https://www.heartlandschoolsolutions.com/en/payment-solutions/msb-activities) - [Tickets & Event Management](https://www.heartlandschoolsolutions.com/en/payment-solutions/ticketing) - [School Funds Accounting](https://www.heartlandschoolsolutions.com/en/payment-solutions/school-funds-accounting) - [In-Person Payments](https://www.heartlandschoolsolutions.com/en/payment-solutions/msb-anywhere) - [Meal Payments](https://www.heartlandschoolsolutions.com/en/payment-solutions/meals) ### Events - [Training Events](https://www.heartlandschoolsolutions.com/en/training-events) - [Shows and Conferences](https://www.heartlandschoolsolutions.com/en/shows-and-conferences) - [Connect 2026](https://info.heartlandschoolsolutions.com/connect) ### Support - [Support Central](https://info.heartlandschoolsolutions.com/support-central) - [Technical Consulting](https://info.heartlandschoolsolutions.com/consulting) ### About - [Our Story](https://www.heartlandschoolsolutions.com/en/about/our-story) - [Partnerships](https://info.heartlandschoolsolutions.com/integrations) - [Careers](https://www.heartlandschoolsolutions.com/en/about/careers) ### Resources - [Webinars](https://info.heartlandschoolsolutions.com/webinars-nutrition) - [Guides & Templates](https://info.heartlandschoolsolutions.com/resources/guides-templates) - [Blog](https://blog.heartlandschoolsolutions.com/) ### Contact Sales 800.423.2113 ### Contact - [Contact Sales](https://info.heartlandschoolsolutions.com/contact-us) - [Contact Support](https://info.heartlandschoolsolutions.com/support-central#help) ### [Social](https://www.heartlandpaymentsystems.com/school-solutions) - [![Facebook](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/facebook.png) ![Facebook](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/facebook_active.png)](https://www.facebook.com/heartlandschoolsolutions) - [![Youtube](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/youtube.png) ![Youtube](https://info.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/youtube_active.png)](https://www.youtube.com/user/HPYSchoolSolutions) ### Location 765 Jefferson Road, #400 Rochester, NY 14623 © 2025 Heartland Payment Systems, a Global Payments company (NYSE: GPN). 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