Unlock your team’s full potential

Get hands-on MySchoolBucks expertise to help reach your operational goals and a higher-level of ongoing support with a Technical Account Manager (TAM) from Heartland.

Supporting you at every turn

Achieve your goals

We’ll work one-on-one with you to understand your goals and ensure MySchoolBucks is set up to support them.

Expand your skills

Learn about valuable features, reporting options, and best practices to get the most from MySchoolBucks.

Get answers

Prioritized access to our support team mean quick answers are always within reach.

Maximize your ROI

Expand your feature usage, gather valuable insights, and get strategic guidance to drive results.
msb-tk-pj-quote-icon-q3-2023

Beth is absolutely wonderful! We love working with Beth and truly appreciate all her super support! Thank you Beth!

Office of the Comptroller
Fairfax County Public Schools, VA

Pricing & Plans

Platinum

4 hours of dedicated service per week and a monthly operational review of your program

 

$16,500/year

Gold

3 hours of dedicated service per week and a quarterly operational review of your program

 

$14,000/year

Silver

2 hours of dedicated service per week and an semi-annual operational review of your program

 

$10,000/year

Bronze

1 hours of dedicated service per week and an annual operational review of your program

 

$5,000/year

FOR MYSCHOOLBUCKS ADMINS

Do more with MySchoolBucks

Access training videos, learn best practices, and more with MySchoolBucks Resource Central.

View resource central

support-central-do-more-msb

support-central-get-word-out

FREE COMMUNICATION TOOLS

Get the word out to parents

Make parents aware of all the services you have to offer including MySchoolBucks, MySchoolApps, MealViewer and Meal Orders.

Browse digital tools

FOR NEW USERS

Get started with your new Heartland products

New to the Heartland family? Learn how to quickly get up and running with these powerful tools.

View new user guides

support-central-get-started

Compare Plans

ADDITIONAL SERVICES

Platinum

Gold

Silver

Bronze

Incident/case response time

1 hour

4 hours

 12 hours Same Day

Operational reviews with your leadership

Monthly

Quarterly

Semi-Annual

Annual

Participate in product roundtable discussions with your team

Quarterly

Semi-Annual

Annual

—

Monitor support activity, case/incidents, and escalations

Access to your TAMs calendar to schedule meetings

Establishes relationships with client leadership

Overview of Release Notes/New Features of Software

Reviews your product usage to suggest opportunities for improvement

Priority access to support teams to ensure timely response to issues

Two (2x) free annual Connect conference passes ($1,700 value)

Annual onsite visit

Free remote training of new hires/staff -
2 days per instance ($4,000 value)

 Semi-Annual

Custom export / integration with student & financial systems

      

Start your free 30-day technical consultation

See what it’s like to work with a Technical Account Manager first-hand before you purchase a plan. Here’s what you can expect:

Kickoff call (30 min) with you and a Technical Account Manager to learn about your operation.

Discovery call (1 Hour) to have in-depth conversation about your challenges and goals with key stakeholders.

Next steps call (1 Hour) to outline how we plan to address those challenges and goals with your selected plan.

Fill out the form below and we’ll be in touch with you as soon as possible.

Nutrition Technology

Payment Solutions

Events

Support

About

Resources

Contact Sales

800.423.2113

Contact

Social

Location

765 Jefferson Road, #400
Rochester, NY 14623

© 2025 Heartland Payment Systems, a Global Payments company (NYSE: GPN). All rights reserved. 

Heartland Payment Systems, LLC is a registered ISO of PNC Bank, N.A., Pittsburgh PA, and Deutsche Bank Trust Company Americas, New York, NY.